Utility Office

Why is my water rusty?

During times of increased flow through the distribution system, iron deposits get dislodged. Those deposits are the cause of the discoloration in your water. The increased flow occurs during normal hydrant flushing operations or because of a break in a main service line.

We care about you and the quality of water provided to you. Our Service Department Team will flush the lines in your neighborhood to remove the discoloration and sediment in the distribution system.

Though rusty water may look and taste unpleasant, it is not generally a health concern. Iron in water is not a sign of harmful bacteria or lead, which are hazards. The limits set by the Environmental Protection Agency (EPA) for iron in drinking water are based on aesthetics (taste, odor, color), not safety concerns. The Village of Crestline meets all drinking water standards including those set for iron.

If you notice your water is discolored do not do laundry until the water runs clear, if you have already started doing laundry do not dry any clothing until the disturbance is over. When the water runs clear, re-wash the items before drying. Your local grocery carries “Iron Out” and other similar products that will remove discoloration from clothing if it is stained.

Most importantly, if you experience a rust color in your water, first make sure your hot water faucet is off and run the cold water for at least 5-10 minutes to see if it runs clear, if not please call the Village of Crestline at 419-683-3800, giving your location, so someone can respond and help you determine if you need a plumber or if flushing a hydrant near your home can help.

Sincerely,

John Rostash
Village Administrator